Featured Articles

Idling is Costing You

August 16, 2011 by Andrew Mead

There are times in business where being indecisive can actually cost you money. In a world that is continually offering more and newer technologies that allow businesses to do their job better and more efficiently, it is foolish to keep your head stuck in the sand and not consider what these new capabilities have to offer in terms of saving your company money and helping your company grow.

For those in the field-service industry that rely heavily, if not exclusively, upon a fleet of vehicles to serve their customers, there isn’t a more proactive or simpler solution to reducing operating costs, improving fleet performance, and increasing customer satisfaction than the implementation of a robust and reliable GPS tracking system such as Fleetmatics. If you and your company have been on the fence about making such a decision, it’s time to realise that such indecision is actually costing you money.

Improve Productivity & Efficiency

Having a GPS tracking system allows fleet managers to provide their drivers with not only directions, but the shortest and most efficient route from one job to the next. By providing the exact location of each vehicle and technician at any given time throughout the day, it also allows the dispatcher to send the closest vehicle to any job or emergency that comes in throughout the day. This allows for more jobs to be completed throughout the course of a day. According to Julie Daly, Accounts Manager for AP Systems, “Our engineers are more accountable for their time on the job and are more efficient in completing more jobs.”

Lower Operating Costs

It’s no secret that the biggest leakage of costs in a fleet company is wasting fuel. Whether it’s from excessive idling, speeding, taking inefficient routes from one job to another, or simply unauthorised vehicle use, these are all activities which are monitored on a minute-by-minute basis with GPS fleet-tracking. Fleetmatics provides you with over 30 easy-to-read reports to accurately measure and monitor vehicle activity and allows you to actually see which of your drivers are wasting fuel. According to Mick Kelly, Managing Director Integrated Communications, “We have been using the Fleetmatics fleet tracking software for six years now. This has resulted in more efficient engineers, more jobs per day, reduced communication costs, and improved response times.”

Improve Customer Service

Good customer service is not only the key to sustaining your business; it is the key to growing your business. By implementing a GPS tracking system such as Fleetmatics, you and your customers will know precisely when a vehicle will arrive on the job and be sure that it will have the proper equipment and technician onboard. This provides great comfort for your customers, ensures that the job will be done properly, and validates any possible service or billing discrepancies. In the words of John Gaughran, Owner Gaughran Bros., “All my jobs come from word of mouth. One happy client is worth their weight in gold as they refer me. Fleetmatics helps with this snowball effect and it’s how my business is thriving.”

With vehicles being one of the most expensive assets of a business, companies can no longer afford to wait to make the decision about GPS vehicle tracking. The amount of savings in fuel costs alone from reduced idling times is only the beginning.

Chart ROI